Technical assistance to Jirama for the improvement of commercial management in the Diana region urban centers

Operational efficiency

As part of a national development plan set up by the government in 2015, JIRAMA, the national electricity company, aims to improve the access to electricity for the Malagasy population.

To complete this mission, the national company must modernize and improve its management.

Our solution

To do so, Seureca carried out a global operations diagnosis in the municipalities of Ambilobe and Ambanja, in the Diana region, then assisted both municipalities' services with:

  • preparation of the specification terms for the meter supply and prepayment management system, bid assessment, and equipment reception;
  • the completion of the customer census;
  • the creation and follow-up of the communication campaign covering this project;
  • piloting the installation of prepayment meters.
  • Seureca provided recommendations for long-term improvements in operational management: 
  • the installation of a Geographical Information System (GIS) and the in-service training of the JIRAMA staff;
  • the development of reporting and performance indicators;
  • the proposal for a business management organization and corresponding procedures.

STRATEGIC AND
OPERATIONAL ASSISTANCE


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