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Management and technical support for water and wastewater

Performance Based contract for water services

The water supply and sanitation situation in Kenya is poor. Only 57% of households are using water from sources considered safe while sanitation coverage on a country level is estimated at 50%. Within the Coast region, the Coast Water Services Board (CWSB) is mandated with the responsibility of efficient and economical provision of water and sanitation services. Following the outcome of previous studies recommending a focus on Mombasa city, including the delivery of services to informal settlements, CWSB contracted Seureca to undertake wide technical assistance consultancy services including : • Technical and management support to Mombasa Water and Sanitation Company (MOWASCO) for capacity building and • Technical and management support to CWSB for project implementation.

  • Mombasa-1b-web
  • Mombasa-2b-web

Component A: Support to Utility (MOWASCO):

  • Capacity Building:
- GIS with assets and customers inventory
- Metering and leak detection program
- Customers’ management improvement
- Water quality monitoring
  • Improvement Action Plan :
- Technical and managerial support to the Management and Technical/ Commercial / Administration and Finance Departments
- Detailed Overall Diagnosis, Improvement Action Plan preparation and implementation
- Training Needs Assessment and Training Program implementation
- Maintenance improvement

Component B : Support to the Water Board (CWSB):

- Project Management, monitoring and evaluation
- Monitoring of the procurement Process of Contractor and supervision of the construction
- Wastewater Revenue Generating Strategy elaboration action plan
- Capacity building, Training Needs Assessment and Training Program implementation

Mike Makuro

Deputy Project Manager


“The structure of this performance-based contract has helped to develop synergies between the client and the consultant with common objectives and understanding”


Unaccounted for water reduced by 50% as forecast

70M Euros global investment programme managed

16% of remuneration based on performanceFunded by AFD – French Development Agency