The Punjab province in Pakistan is experiencing high population growth, particularly in two of its largest cities, Lahore and Faisalabad.
Against a background of ever-increasing water demand and poor performance, the Water and Sanitation Authorities (WASA) of Lahore and Faisalabad are faced with an alarming situation regarding water resources and their service delivery.
Under a multi-country framework contract with the AFD, Seureca is responsible for carrying out a strategic and operational diagnosis to assist the WASA for each city in developing its action program for performance improvement and capacity-building.
Our solution
Seureca’s expertise concentrated on these issues:
- The maturity assessment of the public utilities:
- An organizational and institutional review;
- Analysis of the economic and financial performance, including tariffs and sustainability;
- Co-evaluation of the key processes’ situation via participatory workshops to identify the strengths, weaknesses, and principal improvement levers;
- The benchmarking of performance indicators.
- The development of a comprehensive action plan to revamp these public utilities:
- Joint definition of the 3 to 5-year analysis;
- Prioritizing actions and integrating these into a transition roadmap for the public services - including a focus on digitalization - and development of a 5-year technical assistance program to accompany the utilities’ restructuration.
STRATEGIC AND
OPERATIONAL ASSISTANCE
